Electric Paper Informationssysteme GmbH: Automated Document Solutions

Electric Paper Informationssysteme GmbH is a full-service provider in software, hardware and consulting services with over 1000 customers in paper and online business process automation. The integrated software solutions from Electric Paper are designed around the processing and the management of documents and forms. Data collected is validated, corrected, released and processed through various phases (workflow). The companies specialty is the hybrid processing, which guaranties that both paper based and electronic process steps can be run on the integrated platform.

Creative input management: overcoming technology issues

Today there are a multitude of methods for cross-media work: 2D barcodes, smartphones, Tablet PC, legacy fax servers, multi-function copiers, digital pens, electronic forms in PDF or HTML e.g. We are happy to discuss device integration as any of our solutions can be tailored to your specific project requirements.
Because of our tacit experience in the area of business process automation, we will always provide the best rather than the most technical solution recommendation that fit the requirements of your organization. Sometimes we find that pen and paper are more economical, more flexible and easier to use than all gadgetry put together! In other cases we create a new electronic process flows which reduce production times from weeks to minutes.

Save time & money with solution modules

To help you take a cost-effective approach, we think in "solution components". This allows us to ensure that the provided solution can be implemented in the shortest possible time. The individual solution components are dynamically linked via interface modules. This has several advantages for the user: We ensure that our applications are the optimal additions to the existing software IT infrastructure, so that the implementation remains feasible for a “smaller” budget. Secondly, we consider the solution components as standard modules, which are documented and quality assured. The feature depth and flexibility of the emerging solutions is not only larger than those of individual software solutions, but also cuts long-term costs.

Empowerment and simplicity are the key

Simpler is better and IT is already complicated enough. That is why we envision the simplest direct and straightforward solutions. As a software developer, it is our goal to empower you as our customer through training and knowhow transfer so that you can explore further uses for the technology. Our customers constantly discover new application possibilities, which can be addressed with the Electric Paper solutions. We develop our products based on customer suggestions and consider customer input as a key to our innovation process. We offer training, support and coaching with any IT solution we provide.

Customer satisfaction: always exceed customer expectations, always go the extra mile

Only if we thoroughly understand your issues and requirements, are we capable of creating sustainable solutions. Thus, we offer users exactly the tools that our customers need to achieve their goals. We want their expectations to be not only met but exceeded. We regularly ask our users for feedback on the support, consulting and training we provide.